Contact Us

Thank you for visiting CrossroadsBanking.com. If you have questions or are interested in getting more information, please call us or fill out the form below to be contacted by a Customer Service Representative.

You may reach our Customer Service Team at:

(260) 563-3185
Mon-Fri: 8am-5pm
Sat: 8am-12pm

If your debit card is lost or stolen, please call (833) 933-1681. If you would like to initiate a debit card dispute, please call (866) 279-1399. These numbers are available 24 hours a day.

If your personal credit card is lost or stolen, please call (800) 558-3424. If your business credit card is lost or stolen, please call (866) 552-8855.

To reorder checks, please click here.

Please Note: This is not a secure form. Please do not include sensitive information, such as account numbers, tax IDs, etc.  

E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.

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